Updated Billing Policy and Patient Privacy Guidelines
The New Policy:
Effective January 1st, 2026, any account balance over $200 must be reduced below that amount prior to your next appointment.All Co-pays are due on the day of the visit.
We want to work with you to prevent any interruption in your care.
• To Pay: Please call 708-998-2979 or message us on Spruce to request a secure payment link.
2. Your Privacy Rights (HIPAA Reminder)
In addition to your physical health, we are conscientious stewards of your private information. We want to remind you that your medical records and personal data are protected under federal and state privacy laws (HIPAA).
Our Commitment to You:
• Security: We utilize industry-standard safeguards to protect your data from unauthorized access.
• Transparency: We only use or share your health information for treatment, obtaining payment, and necessary healthcare operations, or when legally required.
Your Control: You have the right to review your records, and records will be furnished within 30 days of the request.If you have questions about your bill or your privacy rights, please do not hesitate to reach out. We are here to help.
Warm regards,The Team at Zoelife Healthcare10209 W Lincoln Hwy Franfort, Illinois 60423708-998-2979www.zoelifepsychiatricservices.com
