The patient portal of Zoelife psychiatric services provides secure online 24/7 access from your mobile device or computer to access records. First, you must receive a validation code from our office prior to logging in.
We also use Spruce for patient communication with the office. It is HIPAA compliant, and we will send a link for download to all established patients.
Cancellation policy is as follows: Please give a 48 hours’ notice. You can reschedule or cancel your appointments by sending us an email. No-shows or missed appointments without 24-hour notice: $100 fee before you will be allowed to reschedule. Exceptions for true emergencies (family and medical emergencies).
This is not meant to be punitive, with less than 24-notice, the appointment time is not able to be filled by another patient, and 24 hours before your appointment, time is spent preparing for your appointment.